Temp 5 - Online Version

St. Cross Church Clayton, Manchester

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MAP

Stage 1:

Review

Part 4
Template 5 -
Online Version

Service Feedback

The purpose of this survey is entirely positive: to offer suggestions for improvement. Please feel free to be absolutely frank (in an objective and constructive manner) as this is the only way we can make sure that our church is serving you well in the future; the more detailed and specific your responses are, the more helpful they will be to us in implementing any necessary changes.

* Indicates required field

Type of Service attended *

Sunday Eucharist Midweek Eucharist

Please choose one and then tell us about only this service.

Date of Service attended *

Celebrant *

Who led the service?

Preacher *

Who gave the sermon?

Your name (optional) *

How the church looks and feels to you:

1. What does the church look like from outside? What impression does it make? What did you think of the notice boards/ Of the church grounds? *

Very good Good Okay Poor Very Poor

Additional Comments: *

2. What kind of welcome did you get on entering? *

Friendly/Warm Kind/helpful Polite No real welcome

Additional Comments: *

3. What did you feel about the look of the inside of the church? Eg. Light, clean, well kept, untidy, dirty, plain, interesting, etc. *

4. How user-friendly are the service sheets or books? *

Very user-friendly Okay Not very user-friendly

If you answered 'Okay' or 'Not user-friendly', please tell us why you felt this way: *

5. What was the atmosphere of the church before the service? *

Peaceful Prayerful Friendly Too chatty/noisy Intimidating

Additional Comments: *

6. What facilities were available for children? Eg. Sunday School, books/toys, etc? *

The service:

7. Did the service start on time? *

Yes No

8. Was the place physically comfortable? *

Yes No

If 'No', in what way? Too hot/cold/light/dark? Any additional comments? *

9. Was the start of the service effective (hymn, opening words, welcome)? *

Yes No

Any additional comments? *

10. Were the readings read audibly and well? *

Yes No

If 'No', what night make them better/easier to follow? *

11. How did you find the sermon?

Length: *

Too long Too short Just right

Tone: *

Too intellectual Too childish Too boring Too flippant or jokey? Just right

How did you find the preacher's delivery? *

Too slow Too fast Too loud Too quiet Just right

Did it sound sincere? *

Yes No

What impression did you get of the preacher? *

Was it well or badly constructed? *

Well Badly

How hard or easy was it to follow? *

Hard Easy Okay

Did it relate to the readings of the day? *

Yes No Partly

Were you inspired or challenged by it? *

Inspired Challenged Neither

How much of it do you remember? *

Most of it Some of it A little None

Any additional comments? *

12. Intercessions (Prayers):

Were they effective/relevant? *

Yes No Partly

Were you able to pray along with them? *

Yes No Partly

Did they relate to the themes of the readings and sermon? *

Yes No Partly

13. Notices:

When were they given? *

Beginning of the service End of the service During the service None given (Go to Q.14)

Were they handled well? *

Yes No Okay

Any additional comments? *

14. Sunday School:

Was the Sunday School running when you attended? *

Yes No (Go to Q.15)

Did the Sunday School stay in Church? *

Yes No

Did the Sunday School return for part of the service? *

Yes No

If yes, how well was this handled? *

Well Poorly Okay

If 'Okay' or 'Poorly', how could this be improved? Any additional comments? *

15. Children in church:

Did children/infants remain in the church? *

Yes No (Go to Q.16)

If yes and there was noise, did it affect the service? *

Yes No

If yes, how was this handled? *

Well Poorly Okay

If 'Okay' or 'Poorly', how could this be improved? Any additional comments? *

16. Choir:

Was there a Choir? *

Yes No (Go to Q.17)

Did they sing well? *

Yes No

Did they sing any pieces on their own? *

Yes No

Apart from the music, what impression did they give of participation in worship? *

Good Poor Okay

If 'Poor' or 'Okay', in what way? Any additional comments? *

17. The hymns:

Were the hymns well chosen? *

Yes No No hymns sung (Go to Q.18)

Were they well sung? *

Yes No

Were there too many/too few? *

Too many Too few The right amount

Any additional comments? *

18. Music:

Was there an organist or other musicians? *

Organist Other musicians No live music (Go to Q.19)

How good were they? *

Good Poor Okay

Any additional comments? *

19. Other sung elements:

If there were other sung parts of the service (eg. versicles and responses, collect, Gospel, eucharistic preface), were they well done? *

Well Poorly No other sung elements

Any additional comments? *

20. Tell us about the effectiveness of the president's general demeanor and verbal communication- how did the president come across when praying and speaking during the service?
Eg. Natural or affected?
   Reverent/over-pious/over-chummy/irreverent?
   Calm or nervous?
   Too introvert/too extrovert?
   Did he or she have any annoying mannerisms?

Comment *

21. How did you find the ritual/liturgical actions of the president? Eg. While preparing and blessing the bread and wine. *

Prayerful Natural Appropriate Other (Please comment below)

Any additional comments? *

22. Other Ministers and Servers who took part in the service:

What impression did any other Ministers or Servers make? *

Good Poor Okay No others involved

Any additional comments? *

Did you feel they did their jobs well? *

Yes No

Did they seem to be a part of the worship? *

Yes No

Any additional comments? *

23. Baptisms:

If there was a Baptism at the service, how well was it handled? *

Well Poorly Okay No Baptism performed (Go to Q.24)

Was it effectively integrated into the service? *

Well Poorly Okay

Were the parents, godparents and visitors made welcome? *

Very Fairly Could have been better Not at all

Any additional comments? *

24. The congregation:

How focused, prayerful and attentive was the congregation during the the intercessions and the Eucharistic Prayer? *

Very Not very Reasonably

Did they sit, kneel or stand? *

Sit Kneel Stand A mixture

25. How well did the arrangements for giving Communion work? *

Well Poorly Okay

If 'Poorly' or 'Okay', how could this be improved? Any other comments? *

26. How was the atmosphere of the church during the Communion? *

Prayerful Noisy Other (please comment below)

Any additional comments? *

27. Did the service end effectively? *

Yes No (please comment below)

Any additional comments? *

28. Length of the service:

What was the length of the service (approximately)? *

1hr-1hr 15m (Sunday Service) 30m (Thursday Service) Neither of these (please give approximate time below)

Did it or any part of it feel too long/short? *

Too long overall Too short overall Too long in part/s (please comment below) Too short in part/s (please comment below)

Any additional comments? *

After the service:

29. Were there refreshments after the service? *

Yes No

if yes, were you invited? *

Yes No

30. Were you spoken to after the service? *

Yes No

If yes, who by? Eg. Clergy/appointed welcomers/other church officials or others? Any additional comments: *

31. Do you have any comments on the after-service care in general? *

Facilities:

32. Do you have any comments about the Church Centre, toilets or other facilities? *

33. Do you have any comments on the facilities for disabled people/ the hard or hearing/ those with other additional needs? *

And finally:

34. What opportunities learning about the Christian faith did you discover here? *

35. On your overall impression, would *

I attend regularly already and would recommend the church to others I attend regularly already but would not recommend the church to others (please tell us why below) I hope to attend regularly in the future I would not choose to attend regularly (please tell us why below)

Any additional comments? *

Is there anything else at all that you would like to tells us about? *

Please click the submit button below to send your results to us.

Submit

Thank you very, very much for helping us by filling out this survey!! Your answers will be added to all those collected during this stage (Stage 2: Part 4) of our Mission Action Planning Process and will help us to make St. Cross a better church which better serves you- its congregation, parishioners and local community- in the future... your time is very much appreciated!!!

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Home
Services
- Worship for Everyone
Events
- Summer Fair
- Past Events >
Reflections on Holy Week & Easter
Rector's Reflections
Baptisms & Marriages
Room Hire
Community
Get Involved
- Volunteering
- Fundraising >
  - 150th Year Memorabilia
Donate
Mission Action Planning
Blog
About
Contact
- Newsletter Sign-Up